Cookie Policy

Cookie usage policy

This website uses cookies to help you in your interactions with the site.

Cookies are small files placed on your computer’s hard drive, or in your browser memory, when you visit our website. It helps us speed things up for you when you come back. It tells us what parts of the site you visit, and what’s most relevant to you. What cookies don’t do is store any personal or confidential information about you.

To ensure you get the best from our website, we advise that users keep cookies active on their machine whilst visiting our website. You may not be able to access your account if you browse with cookies disabled.

What does this site specifically use cookies for?

Session cookies

We use session cookies, lasting only for the duration of your visit and are deleted when you close your browser. No personally-identifiable data is collected. These simply enable us to identify that the same person is moving from page to page.

We store and collect the following information via session cookies:

Your unique Adviser/Company code and password to track your session from page to page, which is vitally important to enable us to keep you signed in whilst you service your account online and to keep your session open.

Persistent cookies

We also use certain cookies that are persistent, meaning that they last beyond your session.

This site uses Google Analytics to allow us to track how popular our site is and to record visitor trends over time. Google Analytics uses a cookie to help track which pages are accessed. The cookie contains no personally-identifiable information, but it does use your computer’s IP address to determine where in the world you are accessing the site from, and to track your page visits within the site.

Additional information

From time to time, we may embed external content from third party websites within our website. These websites may utilise cookies and the Privacy Policy that will apply to such third-party content will be published on the website of the third-party content provider. You can view our Privacy Policy by clicking here.

Opting out of cookie usage

You can stop third party cookies [such as those we use for Google Analytics] being stored on your computer by blocking third party cookies from within your browser. Blocking these types of cookies will not impact your browsing experience.

You can also block all cookies through your browser – however, you may find that many areas of our site will no longer work so we would recommend against this.

Carnegie Financial is part of the PRIMIS Mortgage Network. PRIMIS Mortgage Network understands that Article 5 (3) of the e-Privacy Directive came into force on 25th May 2011 and that the UK government is currently exploring how best to technically implement this directive. PRIMIS Mortgage Network has provided this information to abide with the spirit of Article 5 (3) of the e-Privacy Directive.

For further information about managing and disabling cookies, you can refer to your browser’s help section or user guide. Alternatively, the Interactive Advertising Bureau has produced a guide (see which explains to users how cookies work and can be managed.